Pricing for CXCortex
AI Agents for customer service, automation and cost reduction.
Comparison Matrix
What you get:
Web console for agent management.
Conversation triage, reports and CX analytics.
Apply custom analysis prompts to all channels.
Create agent knowledge store with docs, Q&A pairs, bulk email uploads, PDFs.
Import your PBX recordings automatically for transcription & analysis.
Integration using API
Best of breed LLMs - GPT, Claude, LLama, Gemini.
Custom development for function calling - python, typescript.
UK EU GDPR compliance.
AWS server hosting.
PII redaction pre LLM upload.
Multi-language conversations.
Custom LLM prompts
Function calling.
Long term memory - vector & GraphRAG.
Automated, agent assisted learning.
Transcription of all conversations.
Outbound campaigns with dialler
VoIP lines and phone numbers
WebRTC web client for voice, chat & video.
Choice of voices for regions.
PCI DSS payments via Stripe, Sage, Barclays, Adyen.
Low latency 'speech to speech' technology streams your conversation directly to the LLM.
Call transfer to external number & internal SIP extension.
Email triage automation
Email API connection to Outlook & Gmail with client functionality, eg threads, sync, status etc
Chat widget for web sites - brandable.
AI Voice agent
AI Email agent
AI Chat agent
What they say about Hostcomm
We guarantee you to revenue growth within month
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."
Paul Butland
Shelter (Homeless charity)
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
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"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)
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