The power of AI, integrated with your business.
Hostcomm builds five products — Connecta, Persona AI platform, OnSight, Smart Websites and Communify UC — into your CRM, phones and payments — then runs the whole thing for you. Two decades of contact-centre engineering behind every deployment, live in weeks at a fixed price.
Hostcomm gives you a contact centre and dialer, AI agents, remote visual assistance, smart websites and cloud UC — integrated with your CRM, phones and payments, and run as one managed service. Built on two decades of contact-centre engineering.
Five products. One vendor.
Integrated and run for you.
Start with one and add the rest into the same account. We wire each into your CRM, telephony and payments — then run the whole thing as one service, on one contract, with one team to call.
Contact centre & predictive dialer
Predictive, power, preview and manual dialing with caller-ID reputation, Precall SMS warm-up and a built-in AI voice agent. Inbound, outbound and blended on one US-hosted platform.
AI voice, chat & messaging agents
Autonomous agents across voice, chat, email, SMS and WhatsApp with adjustable autonomy per channel, long-term memory and warm handoff to a human.
Remote visual assistance
See what your customer sees through their phone camera from a text link — no app, no download. Annotate, measure, record and report without sending anyone on site.
A website that answers questions
A Webflow site built at no build cost and run as a monthly service, with a Persona agent in the browser, pages constructed for AI crawlers and content published for you.
Cloud phone system & UC
Business calling, messaging and meetings for the customers who need a phone system before they need a contact centre — and a seat that upgrades into any of the above.
Partner programme
Refer, resell or white-label the whole portfolio on one contract, with a partner manager you can phone.
One vendor, recurring margin →Turn your list into revenue without the TCPA risk
Predictive, power, preview and manual modes. STIR/SHAKEN attestation via our US carrier, DNC scrubbing and audit logging built in. Same-day setup, no software to install.
We do the work bigger vendors won't
and newer ones can't.
The giants quote six figures for the integration and hand you a login. The AI startups hand you an API and wish you luck. We sit in the gap — experienced enough to build it properly, willing to do it at a fixed price, and around to run it afterwards.
We build the integration
Integration is where most AI projects stall — and where integrators pad the estimate to cover their risk. We've wired contact centres into Salesforce, HubSpot, Stripe and bespoke in-house systems since 2004, so we can quote it at a fixed price and deliver in weeks, not quarters.
And we run it for you
The integration and the subscription come from one team. When an API changes or someone renames a field, that's our problem, not your IT department's. One contract, one bill, 24/7 support and one number to call — no finger-pointing between your AI vendor, your integrator and your phone provider.
Real telephony under the AI
Two decades of SIP, dialer, ACD, payment and human-handoff engineering. The AI sits on a real contact-centre spine — not a chatbot with a microphone bolted on — which is why calls connect, hand off cleanly and take payment reliably.
Compliance owned, not resold
STIR/SHAKEN attestation via our US carrier, DNC scrubbing, local-time calling windows, PCI DSS Level 1 — built into our own stack, not bought from a third party. The controls US teams need to keep TCPA exposure down.
Real numbers from
real operations.
From UK customers running the same OnSight platform US teams get. US case studies will be published as they complete.
“OnSight allows us to replace around 100 site visits each month. Each visit costs around £150, so we are saving around £200,000 a year.”
“Remote visual assistance has reduced time to fix issues and reduced call-outs for initial assessments. It's reduced costs and our carbon footprint.”
“The software saves our customers money. Since we started using it, we've saved a combined £70,000 on energy consumption.”
Compliance & security, by default
The short version.
What does Hostcomm do?
Hostcomm builds and runs AI-powered contact-centre systems for you. We integrate AI voice, chat and email agents, a cloud predictive dialer, PCI DSS payments and your CRM into one working system — then run it as a managed subscription. Integration is the part that stalls most AI projects; we do it at a fixed price, live in weeks. Operating since 2004 on US-region AWS infrastructure.
Why not just buy from a bigger vendor or hire an integrator?
Larger platforms hand you a login and a docs link, then quote six figures and several months for the integration work — or send you to a partner. Independent integrators tend to pad estimates to cover their risk. Hostcomm has done contact-centre integration since 2004, so we quote it flat and deliver in weeks — and we run the service afterwards, so there's no gap between the team that built it and the team that keeps it running.
Is Hostcomm built for US compliance?
Yes. The outbound dialer carries STIR/SHAKEN A-level attestation via our US carrier, scrubs against the National DNC and reassigned-number databases, enforces local-time calling windows, and keeps a timestamped audit log — the controls teams need to manage TCPA risk. Payments are PCI DSS Level 1, built into our own stack rather than resold.
How long has Hostcomm been in business?
Hostcomm has built contact-centre technology since May 2004; Hostcomm LLC brought the platform to the US market in 2024 with a Miami office, US-region hosting and 24/7 support. The group serves 500+ customers across North America and Europe.
Do I have to choose between AI and human agents?
No. You set the blend per channel and per campaign — fully autonomous AI, human-only, or any mix in between. Most teams start with AI on routine contacts and keep humans on the complex, high-value ones.
See it run on your numbers.
Book a personalised demo, or start a free trial and run a campaign this week.