Persona AI Pricing

AI agents for customer service,
automation and cost reduction

Deploy voice, chat, and email AI agents. Pay for what you use — scale when you're ready.

Integrations we build for you, at fixed prices

Templated integration

$1,495 fixed

From our template library (Calendly, HubSpot, Stripe, basic CRM read/write), configured to your account. Live in 5 business days; 30 days of support.

Custom integration

$2,995 fixed

A custom tool built to spec against any public API, with read/write actions and multi-step flows. About 2 weeks; 60 days of support.

Integrated (multi-system)

$4,995 fixed

Two or more systems coordinated in one tool with conditional logic and webhooks. 3–4 weeks; 90 days of support.

Agent subscriptions and per-minute usage are listed in the pricing table below. Prices in USD.

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Prices in USD. All plans include a 14-day money-back guarantee.

Talk to a person

Questions about Persona pricing? We'll answer them.

Need a custom plan, volume pricing or a quote in writing? Send us a message and we reply within one business day.

What's included

✓Web console for agent management

✓Conversation triage, reports & CX analytics

✓Custom analysis prompts across all channels

✓Agent knowledge store — docs, Q&A, PDFs, emails

✓Import PBX recordings for transcription & analysis

✓API integration

✓Best of breed LLMs — GPT, Claude, Llama, Gemini

✓Custom function calling — Python, TypeScript

✓UK/EU GDPR compliance & AWS hosting

✓PII redaction pre-LLM upload

✓Multi-language conversations

✓Long-term memory — vector & GraphRAG

✓Transcription of all conversations

✓VoIP lines and phone numbers

✓WebRTC web client for voice, chat & video

✓Choice of regional voices

✓PCI DSS payments — Stripe, Sage, Barclays, Adyen

✓Low-latency speech-to-speech technology

✓Call transfer to external & internal SIP

✓Email triage automation with Outlook & Gmail

✓Brandable chat widget for websites

✓AI Voice, Email, and Chat agents

Frequently asked questions

What payment methods do you accept?+

We accept all major credit and debit cards via Stripe, including Visa, Mastercard, and American Express. Enterprise customers can also pay by invoice.

Are there any hidden fees?+

No hidden fees. Your subscription covers the platform and features listed. Voice minutes, SMS, and LLM API usage are billed at transparent per-unit rates shown in your dashboard.

How do I get started?+

Sign up for a free account, create your first AI agent, and configure it with your knowledge base and persona. You can test with the built-in widget before going live.

Can I switch plans later?+

Yes, you can upgrade or downgrade at any time. Changes take effect at your next billing cycle. Enterprise plans are customised — contact us to discuss.

What's the refund policy?+

Monthly plans have a 14-day money-back guarantee. Annual plans have a 30-day guarantee. After that, you can cancel to prevent future renewals but no refund is issued.

Need a custom plan or have questions?

AI agents for customer service,automation and cost reduction