Human agents. AI agents.
Your blend.
Run a fully AI-powered contact centre, a traditional human operation, or any blend in between — with predictive dialing, PCI payments, AI analytics, and CRM integration built in.
One platform.
Three ways to run it.
Run fully autonomous AI agents, blend AI with human agents, or operate traditional human-only — switch modes per queue, per campaign, per channel.
Fully AI-Powered
AI handles every call end-to-end — greeting, qualification, booking, and follow-up. No human agents required.
Best of Both
AI triages, qualifies, and resolves simple queries. Complex or sensitive calls seamlessly escalate to human agents.
Traditional Mode
Full-featured contact centre without AI. Predictive dialer, ACD routing, call recording, and real-time dashboards.
Everything your agents need.
Nothing they don't.
WebRTC agent interface
Browser-based agent phone with dial controls, customer data screen pop, call queue, callbacks, recording controls, and direct dial — all in one view. No software to install.
Set up in minutes.
Scale to thousands.
Configure inbound and outbound calling profiles, assign lists, set dialing modes, and manage leads — all from the web admin console.
Every conversation,
classified and actionable
AI scores agents on active listening, communication clarity, compliance, empathy, rapport, and satisfaction — across every call, automatically.
Enterprise contact centre.
Simple pricing.
Multi-Mode Dialing
Predictive, progressive, preview, and manual modes. Filter out disconnects, voicemail, and no-answers automatically.
Real-Time Dashboards
Live wallboards showing agent performance, campaign metrics, and team statistics.
Intelligent Call Routing
Advanced ACD routes inbound calls based on agent skills, availability, and custom rules.
PCI DSS Payments
Secure payment capture mid-call via Stripe, Sage, Barclays, or Adyen. Agent never sees card data.
AI Scoring & Analytics
Every call analysed for sentiment, compliance, empathy, and resolution. Automatic agent scorecards.
CRM Integration
Native HubSpot, Salesforce, and Zoho integrations. Click-to-call, auto-log, and screen pop.
Call Recording & Storage
Automatic or on-demand recording with encrypted storage, search, and PCI-safe pause/resume.
STIR/SHAKEN Compliance
Class A attestation, real-time caller ID reputation monitoring, and spam tag remediation.
Ready to supercharge your team?
Get a personalised demo or start your free trial today.