AI agents that remember your customers
Deploy autonomous voice, chat, email, and SMS agents with long-term memory and adjustable autonomy. 24/7 customer service that actually resolves issues — at 80% lower cost.
Questions about the Persona AI platform? We'll answer them.
Send us a message and we reply within one business day — or call us now.
Everything you need to
automate customer service
Built on best-of-breed LLMs including GPT, Claude, Llama, and Gemini — with enterprise security at every layer.
Long-Term Memory
GraphRAG and vector storage let agents recall past conversations, preferences, and solutions. No qualifying questions needed.
Function Calling & Integrations
Connect to CRM, ticketing, and business apps via MCP. Agents take action, update records, and trigger workflows in real time.
CX Analytics & Triage
Automatic conversation triage, sentiment analysis, and custom analysis prompts across all channels.
Enterprise Security
PII redaction before LLM upload. PCI DSS payments. GDPR compliance. AWS hosting with global reliability.
Low-Latency Voice
Speech-to-speech technology streams directly to the LLM. Choose from regional voices in 30+ languages.
Knowledge Store
Upload docs, Q&A pairs, PDFs, and emails to build your agent's knowledge base. Import PBX recordings for automatic learning.
Persona agents can play your customers, too
Brief a Persona agent as a skeptical director, a gatekeeper or an angry billing caller, and your human agents can rehearse with it before they speak to real customers. Practice calls run inside the Connecta dialer with the real script, screen, recording and wrap-up, and nobody real is ever called.
How the AI training simulator works →- →Up to 100 practice scenarios, each with its own practice line
- →Each AI customer has its own personality, objections and account details
- →Reviewed with Agent Assist and Interaction Analytics scorecards
- →Also tests a new campaign end to end before the first live dial
One agent, every channel
Centralised management across all touchpoints with consistent quality and tone.
SIP Voice
Inbound & outbound with low-latency speech-to-speech
Web Chat
WebRTC client embedded on your site
Intelligent responses with full context
SMS
Automated text conversations
Meet customers where they are
Questions about the Persona AI platform? We'll answer them.
Send us a message and we reply within one business day — or call us now.
Ready to deploy your AI agents?
Get a personalised demo showing how CXCortex handles your specific use case.