Built in the UK.
Now serving the USA.
Hostcomm isn't a startup — we're a 20-year-old customer service technology company that's expanded to the US. The same platform trusted by BT, Homeserve, and Scottish Power in Europe is now available across North America.
500+ customers. 300+ AWS servers. Two decades of real-world contact centre expertise. We've brought everything we've learned to the US market — with local support, US-region infrastructure, and full regulatory compliance.
Proven Technology
Not a beta product. Our platform has been battle-tested across 500+ enterprise deployments over two decades.
Founder-Level Attention
As an early US customer, you get direct access to our senior team, custom onboarding, and genuine influence on our product roadmap.
Zero-Risk Trial
Try before you commit. We offer a free proof of concept using your own data, so you can measure the impact before signing anything.
From UK pioneer to
US expansion
Founded in the UK
Hostcomm Ltd launched as one of the UK’s first hosted telephony providers — cloud-based voice before ‘cloud’ was a buzzword.
Contact centre launch
Contact-Pro predictive dialer released, helping enterprise sales teams achieve 40+ talk minutes per hour.
Video & visual assistance
OnSight RVX launched — remote visual support with AR annotations, replacing costly site visits for BT, Homeserve, and social housing providers.
AI analytics
CXCortex AI scoring introduced — automated compliance, sentiment, and behaviour analysis across every call.
Autonomous AI agents
Full AI voice, chat, and email agents with adjustable autonomy, long-term memory, and function calling.
US expansion
Hostcomm LLC established in Miami, bringing two decades of proven technology to the US market — same platform, same team, local presence.
AI-first platform
Unified platform spanning AI agents, cloud contact centre, and remote visual assistance — now serving customers across North America and Europe.
Legacy to AI,
without the chaos
We understand that transformation doesn't happen overnight. Our approach is pragmatic, proven, and designed to deliver ROI from day one.
Crawl, Walk, Run
We help customers transition from legacy systems to AI automation without causing chaos. Start with AI analytics on existing calls, add AI-assisted routing, then graduate to fully autonomous agents — at your pace.
Reduce Operating Costs
AI agents handle 70–90% of routine interactions at a fraction of the cost. Customers typically see 65% cost reduction within the first quarter while maintaining or improving service quality.
Fill Resource Gaps
Downsizing doesn’t have to mean degraded service. AI agents fill the gaps left by reduced headcount — handling after-hours, peak overflow, and routine queries while human agents focus on complex, high-value interactions.
Increase Sales with Innovation
Predictive dialing, AI-powered lead scoring, personalised outreach at scale, and real-time conversation analytics give sales teams the edge — turning data into revenue with every interaction.
Built for the
US regulatory landscape
Full compliance with US telecommunications, privacy, and data security regulations isn't an afterthought — it's built into our platform from the ground up.
Powered by the best
in the business
We partner with world-leading technology providers to deliver enterprise-grade infrastructure, AI capabilities, and global reach.
Headquarters in Miami.
Infrastructure everywhere.
Our US headquarters in Miami serves as the base for North American operations, with 300+ servers deployed across AWS regions for low-latency service. Our engineering team spans both US and UK time zones, providing genuine around-the-clock support.
See the platform in action
with your own data
We offer a free proof of concept so you can measure the impact before committing. No risk, no obligation — just results.