Remote visual assistance platforms, compared.
Five platforms on the questions buyers ask: what it costs, whether the customer needs an app, whether a customer can survey alone, what the report contains and where the session ends up. Draws are left as draws.
| TechSee | SightCall | Blitzz | Streem | OnSight RVX | |
|---|---|---|---|---|---|
| Published pricing | Not published (third-party listings cite ~$30/user/mo) | Quote only | Per-agent, quote | Quote only | $29 / $59 / $90 per month |
| Contract | Annual, negotiated | Annual, negotiated | Not published | Annual, negotiated | Month-to-month |
| Customer joins without an app | Yes | Yes | Yes | Yes (via API/SDK) | Yes — text link |
| Self-survey without an expert | Visual self-service flows | Snap (async photo) | Not published | Not published | Yes — guided survey |
| AR measurement | Yes | Yes | Yes | Yes | Yes |
| OCR (serials, meters) | Yes | Yes | Not published | Not published | Yes |
| Signed PDF report | Not published | Yes | Yes | Yes | Yes |
| Field-service CRM integrations | Salesforce, ServiceNow, Zendesk | Salesforce, SAP, ServiceNow | Zendesk, Salesforce, Zapier | Salesforce, ServiceNow | Simpro, Talkdesk, API |
| Typical customer | Enterprise contact centres | Enterprise field service | SMB to mid-market | Mid-market service brands | SMB and mid-market field service |
Competitor cells are taken from each vendor's public website, G2 and published third-party listings; several vendors price by quote only, so negotiated terms may differ. Where a capability is not documented publicly the cell says so rather than guessing. If a cell is out of date, tell us and we'll correct it. Verified 10 September 2026.
TechSee
Contact-centre-oriented visual assistance with AI-driven self-service flows and computer vision. Strong Salesforce, ServiceNow and Zendesk integrations. Pricing on request; third-party listings cite roughly $30 per user per month. Best for high-volume enterprise support desks.
SightCall
Enterprise field-service platform with AR guidance, an asynchronous photo mode (Snap) and SAP/Salesforce/ServiceNow integrations. Pricing by quote, annual terms. Best for large field-service organisations already on those systems.
Blitzz
Browser-based remote support and inspection with per-agent pricing and Zendesk, Salesforce and Zapier connections. Best for SMB to mid-market support teams and inspection work.
Streem
AR-powered remote video delivered through an API/SDK into a company's own app or portal, with Salesforce and ServiceNow integrations. Pricing by quote. Best for consumer service brands embedding video in their own channels.
OnSight RVX
Hostcomm's platform: text-link join with no app, live tools and a guided self-survey mode, signed PDF reports, published monthly pricing from $29, month-to-month, and integrations with Simpro and Talkdesk plus a REST API. In production since 2014. Best for SMB and mid-market field service, installers, housing and property, and insurers.